The new Solidoodle Press 3D Printer is unfortunately far from “plug and play”. After months of shipment delays, my printer arrived with several issues relating to build quality of the printer. I was initially quite discouraged and ready to return the printer, but fortunately I was able to work through my issues and create many successful prints.
This post repeats many points in my earlier blog post, but adds more technical detail to hopefully help other owners of the Solidoodle Press.
Warning: Follow my advice at your own risk. I am not responsible if my instructions cause damage to your printer, you, your surroundings, or if you void your warranty.
Missing screws causing bouncy bed
Some models shipped with missing screws, including mine.
To correct the issue, first, use SoliPrint (or another application) to increase the print bed to its maximum height without banging into the extruder. Then, unplug all cables and carefully flip the printer upside down.
At the very back of bed on its underside, there are two holes which may be missing screws. I’ve read on Soliforum that these screws are #8 x 3/4″ pan head Phillips screws, but I actually had trouble locating these at Home Depot in Canada. The screw type required is the same size screw used to secure the sides of the printer near the lid, so you could remove a couple of screws from there instead of buying new ones. This may make the side a little loose, but it doesn’t seem to interfere with the operation of my printer.
Installing these screws should make the bed more stable. Don’t fret if your bed is still not 100% level, though.
Additionally, there may be two missing screws in the base of the printer near the cable plugins. Use M4 x 10 or 12 screws for this.
Remove plastic shield
For some reason, the printer has a plastic shield over the extruder with Solidoodle branding on it. Remove this right away, as it will surely contribute to heat build up and adds an unnecessary extra step to accessing the hot end when it inevitably clogs up (read ahead).
Print at hotter temperatures
I print at 240°C for the extruder, and 105°C for the print bed, which is hotter than SoliPrint’s recommended defaults. The print bed temperature may not matter as much after the first couple layers, but the extruder temperature can be very important for smooth flow of filament.
Start low with the default value, but increase the temperature upwards 5°C at a time if you find that the flow of filament is not very good. You can tell that the flow isn’t good if your printed lines have trouble sticking to each other.
Install rubber band
You must install a rubber band to prevent the wires connected to the extruder from getting jammed between the head and the back of the unit. Without the band, you will hear very loud grinding noises which don’t seem to the damage the printer, but are annoying nonetheless.
I installed my rubber band by wrapping it around the wires, and then around the right hinge of the printer’s lid. Note that I’ve installed the rubber band between two plastic parts of the hinge to prevent it from slipping out.
The plastic piece keeping the metal dowel in place actually broke off for me, so I just used electrical tape to prevent from coming loose.
Print with the lid open
To ensure the best air flow, I print with my lid open. After a while of printing, too much heat can build up inside the printer. Plus, having the lid opens makes it easier to see what’s going on.
Note: As the filament spool is consumed, it becomes far more likely for the lid to slam down on its own. This doesn’t damage anything, not even the print, but it’s still not good. As a result, I now print with the lid resting on the front door of the printer which still provides extra airflow without the risk of the lid falling.
Reverse extruder fan flow
The fan on the right of the side of the extruder blows air out of the extruder assembly by default on some printers. I reversed it by simply removing its screws and flipping it around, to ensure it blows cooler air into the extruder.
This is said to prevent the filament from overheating when it shouldn’t and becoming jammed.
Use hairspray (or glue sticks or masking tape)
Although a heated bed is supposed allow the filament’s first layer to bond quite well, I definitely discovered that extra adhesion is necessary.
Hairspray is what I use to prepare my print bed. I was told only a spray or two to cover the print area is all that is needed, but I actually need to use a few sprays to ensure a good coating over the print area. If you can find it, Aquanet “extra hold” hairspray is most recommended brand. I couldn’t find this in Canada, so I found something else clearly labelled as “extra hold”. Not all brands work apparently, so your mileage may vary.
Clicking noises from extruder
Either right away, and later on during printing, your extruder may start to make clicking noises, and stop extruding filament.
- This can be caused by a loose drive gear, which requires tightening as per Solidoodle’s instructions.
- The extruder temperature may be too low.
- The extruder’s hot end may be clogged. You can try pushing the filament through with a little extra force. If this fails, read on for my instructions on how to declog the hot end using a drill.
- The trimpots may need to be adjusted (read on). In my case, incorrect trimpot settings caused clicking to begin after several laters were printed, and the clicks would only be once ever 10 seconds or so.
After reading various posts on Soliforum, I decided to try adjusting the trimpot, following Solidoodle’s instructions.
The instructions are vague when using a multimeter, but forum users explained to me that you touch the high (usually red) lead of the multimeter to the side of the trimpot which has only one metal contact, and the low (black) lead to the metal casing around the USB input port. You to do this when the printer is on, with the green lights in the power button also on. Simply plugged in is not enough. I’m not sure if it matters, but I had better success when the printer unit was upright, as the motherboard wires are long enough to allow the board to sit behind the printer, with the printer right-side up.
When I initially did this, I got readings that were way off, and the extruder trimpot could only reach 1.1v (or so it seemed) instead of the required 1.5v. Things got worse after my adjustments, so I tried measuring again, and discovered I did something wrong before. I adjusted the readings again, and got much better results.
Declogging the extruder hot end using a drill
As scary as it sounds, your extruder head might eventually clog even after the initial set up when you have calibrated everything. When this happens to me, I follow these steps to use a drill to declog the hot end. Warning! Do this at your own risk. Using a drill could cause damage to your extruder or printer if you’re not careful.
- Stop the active print. Some software allows you to pause the print and resume your progress later.
- Use SoliPrint (or other software) to retract the filament out of the extruder.
- Release the lever on the right side of the extruder head and carefully pull the filament out of the assembly.
- Using scissors, cut off the end of the filament to ensure you will have a completely clean end to feed into the hot end later.
- With the extruder still heated, remove the heat sink that keeps the hot end in place. Be careful, it might be hot! Use gloves or pliers if necessary.
- Grasp the hot end with the Solidoodle-provided tweezers and examine the hole where the filament enters. You may or may not see that it is jammed.
- Slowly drill into the hole where the filament enters, using the drill’s direction that is normally use to remove a screw. The filament is 1.75mm is diameter, so use a drill bit that is close to this. You can also use a drill bit that is much smaller if you wiggle it inside the hot end.
- You should see the plastic attaching itself to the drill bit. You can remove the drill bit, and manually remove the plastic from the bit after it cools. Careful, it’s very hot!
- Repeat this process until the drill bit no longer pulls any plastic out of the hole.
- Once the hot end is completely void of all filament, you can feed more filament in, and resume printing.
Try to avoid allowing the hot end to melt the plastic on the left side of the extruder head assembly.
Print bed stays heated, even when printer is off
My printer’s bed immediately begins heating as soon as I plug it in, even if the printer is off. The software temperature settings are ignored, but fortunately it settles at around 108°C which is acceptable for printing anyway. For safety reasons, I must unplug the printer after every use so that power to the print bed is cut.
UPDATE: I contacted Solidoodle support and they finally send me a new motherboard which resolved the issue.
Z-axis calibration in SoliPrint
After you’ve resolved all other issues, be sure to run the z-axis calibration using SoliPrint, and again after any other major changes to your printer that may affect bed height. This calibration affects the printer’s operation using all other applications too.
Using Simplify 3D or Repetier Host software
[Edit on Oct-4-2015] I edited this section to indicate that I am now using (and recommending) the Simplify3D software.
SoliPrint was created by Solidoodle especially for the Press 3D Printer. It is easy to use, but it lacks a few features.
Simpify3D is the software I am now using. It’s quite easy to set up, and has built in profiles for the Solidoodle Press. It also supports Windows, Mac and Linux.
If you don’t want to pay for Simplify3D, Repetier Host is a free option. It is more difficult to set up initially, but its main benefit is the use of the Cura slicer engine which works much better than Slic3r used by SoliPrint. Unfortunately, Repetier Host only supports Cura in its versions for Windows or Linux.
The settings you need are below, as provided by Soliryan on Soliforum.
The Cura slicer engine, by default, has its own startup G-codes which I find interfere with the Press. I deleted them as shown below.
If you have a Mac, you may be happier sticking to SoliPrint for now or paying for Simplify3D. With Slic3r and Repetier Host, you’ll need to accept that some models you download from the internet simply won’t print properly. Apparently ,you can download Cura as a standalone application, process 3D models, and import the resulting G-code into SoliPrint. I haven’t tried this yet, though.
This post describes the issues I encountered and how to solve them. You may experience different issues.
Soliforum is a great online community with a section specific to the Press. Solidoodle’s own support page is also great for a few common issues. You can also post on Reddit’s 3D Printing subreddit for general issues, but I don’t see many Solidoodle-specific issues there.
If all else fails, you can contact Solidoodle Support directly, but you’ll of course get faster service if your problem is already covered by the above resources.
Feel free to also comment here if you have any feedback about what I’ve posted.